Harris Walz for America Shirt

The young black man was a little confused. He had no idea who was on the Harris Walz for America Shirt Also,I will get this phone and said he needed to confirm with whom he was speaking. We hung up and called back and sure enough, it was HD Cust. Service in Denver. He started ringing up the refund and the supervisor jumped in and told him not to do it even though the Corp representative was on the speakerphone telling him to issue the credit. I asked for a manager. The supervisor said she was the highest ranking management in the store at the moment. The young black man got on the intercom and asked a person’s name to come to the customer service counter. About two minutes later a gentleman approached the counter and asked if he could help us (he was the manager). I explained the situation, he spoke to the Corp. person on my cell phone and instructed the young black man to issue our credit. The supervisor was fuming. I mean ranting and raving in a loud voice and even to the point of pounding her fists on the countertop. The manager told her to calm down.

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Official Harris Walz for America Shirt

Then, as I am prone to do, I decided to try and make a bad situation into a funny moment they would never forget. I looked at the Harris Walz for America Shirt Also,I will get this young black man and asked if he had ever seen the TV program, Undercover Boss. He replied that he had. I announced that I was the president and CEO of HD, pointed to a camera in the ceiling and told him they were being filmed. I looked at him and told him he had passed with flying colors but the supervisor had been a major failure. She turned pale. I mean visibly shaken. The manager began to profusely apologize for her behavior and asked me to not have her fired because she was a single mom and needed the job. I told him no one was going to get fired but I expected that some additional training was needed.

What made this even funnier, the Harris Walz for America Shirt Also,I will get this Corp. representative had put me on speaker phone on her end, had gathered a group of her co-workers that were all listening to this encounter. They were rolling on the floor over my performance and saying they could not believe I was doing it. I pulled the manager over and whispered in his ear, letting him know of my little ruse. He just chuckled and said it was a good one. We got our refund and out the door, we walked. The Corp. people told us we had made their day and they had never had so much fun. So, what does all this have to do with the original question? When we got home, we discovered they had refunded us 20% on three like items twice. Next day, back to the store we drove and asked for the manager. We showed him their mistake and he just looked at us and said, “no charge for your inconvenience”.